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Shipping Policy

Shipping Policy

Thank you for shopping with us! We aim to provide the best possible service to ensure your items reach you in a timely manner.

  1. Bridal Outfits:
    • Delivery Time: 40 days from the date of order confirmation. These outfits are specially crafted and require meticulous attention to detail to ensure they meet your expectations for your special day.
  2. Extremely Urgent Queries:
    • For urgent inquiries regarding orders, please contact us directly via WhatsApp or email at panjebanbrand@gmail.com with your order number in the subject line. We’ll do our utmost to assist you promptly.
  3. Remaining Outfits:
    • Delivery Time: 25 days from the date of order confirmation. Our team works diligently to ensure the timely delivery of all our products.
  4. Jewellery:
    • Delivery Time: 10-14 days from the date of order confirmation. Our exquisite jewellery pieces are handled with care and precision to reach you promptly.
  5. Shipping Process:
    • Once your order is confirmed, you will receive a confirmation email with an estimated delivery date based on the product(s) ordered.
    • Orders are processed within 2 business days, and you will receive a shipping confirmation email with tracking information once the order is dispatched.
    • Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or unforeseen circumstances.
  6. International Shipping:
    • For international orders, shipping times may vary depending on the destination country’s customs regulations and handling procedures.
  7. Multiple Items in an Order:
    • If your order contains multiple items with different delivery times, the items may be shipped separately to ensure you receive them as soon as possible. You will receive separate shipping confirmations for each shipment.
  8. Shipping Charges:
    • Shipping charges are calculated based on the weight, dimensions, and destination of the package. These charges will be displayed at checkout before you finalize your purchase.
  9. Address Accuracy:
    • Please ensure the shipping address provided during checkout is accurate. We will not be responsible for any delays or additional charges incurred due to incorrect or incomplete addresses provided by the customer.
  10. Tracking Your Order:
  • You can track your order using the tracking number provided in the shipping confirmation email. If you encounter any issues with tracking your order, feel free to reach out to us for assistance.

    Questions or Concerns:

  • If you have any further questions about our shipping policy or your order’s status, please contact our customer service team via email at [Business Email Domain] or reach out to us on WhatsApp.

    Policy Updates:
  • Our shipping policy is subject to change without prior notice. Any updates or modifications will be reflected on this page.

Thank you for choosing Panjeban.com for your special outfits and accessories. We strive to make your shopping experience enjoyable and memorable.

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